Why is this your representative's job? It just baffles me. Why is this guy dealing with some sign?

The idea that government is broken so you rely on personal relationships to get around is fundamentally bad.

In the Netherlands, you would just take a picture of the problem and post it to the Gemeente (municipality) - in fact, they have an online map you can pin these complaints to, and it's public.

You get a case number, and you get updates until it's fixed, which is usually pretty fast.

If you aren't online, you can just walk in to the office and they'll help you do it.