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A comment on Microsoft Azure Outage. Parent comment
What might be happening is that there is fine print you have to read and be in compliance with in order to be eligible for the SLA.
For example, look at all the conditions which have to be met for a breach of VM SLA in Azure:
https://azure.microsoft.com/en-us/support/legal/sla/virtual-...
Hidden in the SLA details is typically hints on how you can become more resilient in the cloud. So it pays to read the SLA details and really deeply understand what they are telling you.
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What might be happening is that there is fine print you have to read and be in compliance with in order to be eligible for the SLA.
For example, look at all the conditions which have to be met for a breach of VM SLA in Azure:
https://azure.microsoft.com/en-us/support/legal/sla/virtual-...
Hidden in the SLA details is typically hints on how you can become more resilient in the cloud. So it pays to read the SLA details and really deeply understand what they are telling you.