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Re:Hilton Hotels Loyalty Program Data Breached, Info of 3.7M... by phpisthebest on Wednesday January 25, 2023 @01:59PM (#34522627)
Seems like your hotel was poorly managed if they had to make calls all the time...
Re:Hilton Hotels Loyalty Program Data Breached, Info of 3.7M... by lotsofpulp on Wednesday January 25, 2023 @02:34PM (#34523048)
Not really, it was a hotel with kitchens in the room that was 90%+ occupied at all times, with 50%+ rooms occupied by long term stays. When operating at such margins, overbooking certain room types is inevitable as people extend their stays or cut them short.