Re:Is tipping getting out of control? Many consumers say yes
by datatrashfire on Monday January 23, 2023 @10:30PM
(#34498797)
As someone who was in a service role and subject to an opt in post interaction survey, I don't believe systems like this are effective. They select for Karens with unreasonable demands. They use the survey to retaliate against the employee by leaving bad scores.
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Re:Is tipping getting out of control? Many consumers say yes
by kelnos on Tuesday January 24, 2023 @03:42AM
(#34501119)
Yeah, I think the ridiculousness of the Uber/Lyft rating system (anything but a 5 means the driver should be fired) tells us that customer feedback of this sort is less than useless.