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Re:Ask HN: How do you balance support and sprint tickets? by mancerayder on Monday January 23, 2023 @01:49PM (#34493166)
By finding a new job! Sprint is completely inappropriate for infrastructure teams. It's impossible to predict support work, and there's a ton of unpredictable engineering effort even for scheduled projects.

If it is implemented, then it'll be heavily gamed, or you have people working ridiculous hours.

Kanban makes more sense.

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