Re:Tell HN: It is impossible to disable Google 2FA using bac...
by yonz on Thursday January 19, 2023 @01:36PM
(#34443803)
Completely agree! Especially in consumer. I have two situations that are still unresolved.
1. Getting un-banished from Google ads after a failed credit card charge. No one will tell you why, appeal form doesn't tell you why and eventually I figured out a there had been a failed credit card charge 2 years ago.
2. Recovering a Facebook account with an email-password reset. The profile was frozen after it was hacked and all of a sudden a 5 year old phone number is required to unlock the profile after the password reset. --> Help page to submit a petition still tries to send you to login flow.
1. Getting un-banished from Google ads after a failed credit card charge. No one will tell you why, appeal form doesn't tell you why and eventually I figured out a there had been a failed credit card charge 2 years ago.
2. Recovering a Facebook account with an email-password reset. The profile was frozen after it was hacked and all of a sudden a 5 year old phone number is required to unlock the profile after the password reset. --> Help page to submit a petition still tries to send you to login flow.
How can there be no way to talk to someone?!?