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A comment on Tell HN: It is impossible to disable Google 2FA using backup codes. Parent comment

Re:Tell HN: It is impossible to disable Google 2FA using bac... by reaperducer on Thursday January 19, 2023 @01:05PM (#34443444)
Maybe the next million new jobs is just rebuilding a reasonable level of customer support at all tech companies, funded by modest usage fees

This already exists.

It's why if you have a certain bank balance, when you call the bank a human in your own country picks up and speaks to you in your native tongue immediately. And if you don't have a certain bank balance, you sit on hold for 90 minutes and are repeatedly told how important your call is.

[ Parent | on HN ]
Re:Tell HN: It is impossible to disable Google 2FA using bac... by Nextgrid on Thursday January 19, 2023 @01:37PM (#34443811)
That's called competition. Banks interoperating with each other means competitors serving different segments of the market can spring up.

Google does not interoperate and effectively has a monopoly on web search, web video (YouTube) and is one of the two evils owning the mobile market (the other being Apple). There is no way for a competitor to emerge because it just wouldn't be able to interoperate with any of these services.

[ Parent | on HN ]