> The failure was in a technical organization architecting a solution that allowed a simple human error in data entry to take down the entire system. This is classic system design and process failure. Bad input should have been caught before it got pushed to prod, before it got pushed to backup databases, etc. There was clearly no testing, no change process, no backup verification, etc.

Sec. Buttigieg apparently agrees: https://www.nbcnews.com/news/us-news/software-blamed-faa-out...

> Transportation Secretary Pete Buttigieg told NBC News that he has asked the FAA, "to make sure that there are enough safeguards built into the system that this level of disruption can't happen because of an individual person’s decision or action or mistake."