You must recognize the general GOP-led campaign that democratic-run places like NYC and CA are nightmares. It was Trump's theme for the 2020 GOP convention, but was overshadowed by Coronavirus. I think it spreads here too. NYC (and CA) need to take it on and remind people what makes them so fantastic.
I live in NYC, and I'll go on the record stating that NYC's trash collection system is an absolute disaster, because the city has long-refused to use containerized trash collection (the way every other city in the developed world does), and instead tells people to dump trash bags on the sidewalk 3-5 times per week, where they sit for 12 hours at a time before being picked up.
This is not an effective system at all. It exists only because elected officials have not wanted to give up a few free parking spaces every block in order to allow for containerized trash receptacles.
Thankfully, there's a pilot program on one block in midtown Manhattan to "trial" containerized trash collection. It began a few weeks ago, and is scheduled to last one year. Hopefully that will be followed by a wider rollout.