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A comment on The 5% Rule. Parent comment

Re:The 5% Rule by brianwawok on Saturday December 31, 2022 @08:58PM (#34202802)
75% convert.

25% are just rude forever.

I have had to fire a few aholes from my SaaS. They would ask a question, get an answer, do the wrong thing, then call my support team member profanities. So I just refund their last bill and delete their account, and send them to a specific competitor I don’t like.

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Re:The 5% Rule by gnicholas on Saturday December 31, 2022 @10:33PM (#34203319)
Genius idea to kill two birds with one stone.
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Re:The 5% Rule by lifeisstillgood on Sunday January 01, 2023 @05:23AM (#34205210)
>>> and send them to a specific competitor I don’t like.

:-)

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