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A comment on Cheerful Chatbots Don’t Necessarily Improve Customer Service. Parent comment

Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by wahnfrieden on Friday December 30, 2022 @03:11PM (#34189466)
in the US yeah. it takes coordinated pressure from the working class to get reasonable-seeming laws like that passed. when we leave our rights to corporate charity, this is what we're left with
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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by drstewart on Friday December 30, 2022 @03:51PM (#34189935)
You mean Japan, not the US.

https://www.reddit.com/r/japanlife/comments/zt9ra1/why_is_it...

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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by layer8 on Friday December 30, 2022 @07:31PM (#34191880)
That’s in a physical store, which aren’t obligated to accept returns in Europe either (though they often do). Accepting returns is only mandatory for online sales, because there the buyer can’t physically evaluate the product like they can in a physical store.
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