News for hackers. Stuff that matters.

A comment on Cheerful Chatbots Don’t Necessarily Improve Customer Service. Parent comment

Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by SoftTalker on Friday December 30, 2022 @03:11PM (#34189465)
Caveat Emptor.

AFAIK it's legal. Might be courteous to disclose "no returns accepted" on such listings, but I don't think it's mandatory, at least not everywhere.

Buy with a credit card that offers warranty coverage on purchased items.

[ Parent | on HN ]
Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by ghaff on Friday December 30, 2022 @03:17PM (#34189534)
Even brick and mortar stores definitely will sell special items (discontinued items, returned items, etc.) on an all sales final basis sometimes.
[ Parent | on HN ]
Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by archontes on Friday December 30, 2022 @03:14PM (#34189498)
It's reasonable they could do a chargeback on the basis of violation of implied warranty of fitness.

Edit: it's probably a violation of implied warranty of merchantability.

[ Parent | on HN ]