Poll: What's the best laptop for Linux these days?

Re:Poll: What's the best laptop for Linux these days? by davidw on Thursday December 29, 2022 @10:43PM (#34181524)

> I've also heard legends about how great Dell's Worldwide repair program is where people have had parts delivered to them next day on the island of Borneo in Indonesia, but that's yet to be tested.

This was a long time ago, but I bought a Dell with Ubuntu while visiting my parents in Oregon, and took it back with me to where I was living in Innsbruck, Austria.

The hard drive (I told you this was a while back) died on me. I called up Dell, and expected some nightmare of having to ship it back to the US where I'd bought it and waiting months and who knows what.

But what actually happened was some guy showed up at my door the next day with a new drive and swapped it out.

I was so impressed.

[ Parent | on HN ]

Re:Poll: What's the best laptop for Linux these days? by grp000 on Friday December 30, 2022 @01:39AM (#34182526)

Were they local to the area?

[ Parent | on HN ]

Re:Poll: What's the best laptop for Linux these days? by davidw on Friday December 30, 2022 @10:20AM (#34185797)

I think the guy came down from Munich, which was about a 2 hour drive, but I don't recall exactly, it was a long time ago.

[ Parent | on HN ]

Re:Poll: What's the best laptop for Linux these days? by GeoffKnauth on Friday December 30, 2022 @10:32AM (#34185897)

I'm imagining someone in the US saying, "I've always wanted to go to Austria!", hopping on a plane, and arriving the next day.

[ Parent | on HN ]

Re:Poll: What's the best laptop for Linux these days? by hithereagain on Friday December 30, 2022 @12:46PM (#34187518)

I recently paid for Dell's next day service with a new PC purchase. The PC arrived broken, and Dell refused to send anyone out to fix it. Instead, I waited weeks for a replacement, feeling like a chump.

When I complained to Dell, none of their employees seemed to understand that they had failed to honor their warranty, or why I would be disappointed.

The replacement machine works fine, but Dell violated their agreement with me and so I can no longer recommend them.

[ Parent | on HN ]