Re:Southwest cancels 5,400 flights in less than 48 hours
by hrunt on Tuesday December 27, 2022 @01:38PM
(#34152026)
> Here’s the baffling bit. I make a reservation this morning at Enterprise in a KC suburb and get back a confirmation number, cool. Five minutes later I get a call back that they don’t have any cars available. I ask him why, because I got the confirmation number. He says the website isn’t accurate at the moment. WTF? So when a car is rented and driven off the lot the database doesn’t update? Or worse, the local dealer data is not synced to corporate in real time?
Same thing happened to me. My wife even called the night before and talked to someone (not at the airport, though) and confirmed. The guy at the pickup had to tell 6 people at 6am that they were only honoring reservations made at least three days prior, and all of them had confirmed numbers.
Likewise, no cars are available within a two hour drive. It looks like the first few days of problems sucked up any available inventory in the system.
Same thing happened to me. My wife even called the night before and talked to someone (not at the airport, though) and confirmed. The guy at the pickup had to tell 6 people at 6am that they were only honoring reservations made at least three days prior, and all of them had confirmed numbers.
Likewise, no cars are available within a two hour drive. It looks like the first few days of problems sucked up any available inventory in the system.