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Re:The Customer Service Reps for Disney and Airbnb Who Have ... by madsbuch on Monday December 26, 2022 @03:46AM (#34135899)
feels a bit like when the industry is calling for university graduates - do 5 years (Denmark, standard) of studying to maybe qualify for a job.

This is hard. who should shoulder required competence?

(I understand that it is general competence said person received, not organization specific)

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