Re:Turn Your Best Programmers into Managers
by kqr on Saturday December 24, 2022 @04:23AM
(#34115309)
No, the point of genchi genbutsu is specifically not to rely on the reports of third parties (including your team) but to actually go and observe for yourself.
This has nothing to do with trust, and is entirely because different people with different experiences in life tend to see different things when they look at a situation.
If you are a direct manager of a technical team, that point should already be covered. You are always in contact with the working team. You are already in contact with the people knee deep in the work: that’s your the tech leads, the junior and senior engineers and the WPM working for you. Just ask them what’s happening and where process needs work. If you can’t trust your team, well, you have bigger issue than the quality of the code.