Re:‘Unexpected item’: how self-checkouts failed to live up t...
by shlkep on Wednesday December 21, 2022 @06:53AM
(#34079462)
When I used to shoplift, I'd just pop the items I was stealing into my pockets and walk out as surreptitiously as I could muster.
I wouldn't go anywhere near the checkout areas, where someone might notice and call me out on it. Would have done the same for self-checkouts if they'd existed back then, I'd have entirely avoided them, especially as they have high definition cameras attached these days.
So I agree, this doesn't make much sense from a practical, real-world shoplifting perspective.
Shoplifting is up? Compared to when? Surely there are factors other than the existence of self checkout?
The self checkout lines have bacteria? Do the regular checkout lines not? Seems like cleaning them regularly is an easy solution...
I like the self checkout mostly because it does seem faster to me. And I prefer to bag my own groceries.
During the pandemic, wegmans introduced a phone app that let you scan as you shop. That meant I could put things directly in my bag as I shopped. And at the end I just scanned the app at a self checkout register. That was the best shopping experience I've ever had.
Sadly wegmans did away with it also claiming too much loss from the app :(