Re:Stanford's “Elimination of Harmful Language” Initiative
by benj111 on Monday December 19, 2022 @10:23AM
(#34053105)
Yes.
I'm sure weve all had an issue with a company, and in their communications, theyve been polite and used the 'right' words, but in the end you know they are basically fobbing you off, and refusing to sort the problem. the issue isn't the words, the issue is the attitude.
for me the issues would come in around how they perceive me. you could say that language used is indicative of that, but I disagree, polite words are often used to be very impolite. It takes very little time to assess someones perception, so I really don't see the utility in making people use 'correct' words.
I'm sure weve all had an issue with a company, and in their communications, theyve been polite and used the 'right' words, but in the end you know they are basically fobbing you off, and refusing to sort the problem. the issue isn't the words, the issue is the attitude.
for me the issues would come in around how they perceive me. you could say that language used is indicative of that, but I disagree, polite words are often used to be very impolite. It takes very little time to assess someones perception, so I really don't see the utility in making people use 'correct' words.