Tell HN: Uber has blocked my account for years, won't tell me why

Re:Tell HN: Uber has blocked my account for years, won't tel... by Tepix on Monday December 19, 2022 @09:31AM (#34052433)

What a terrible company with terrible processes. I'm glad i stayed away from them. On the other hand taking advantage of that sweet investor money would have been something.

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Re:Tell HN: Uber has blocked my account for years, won't tel... by le_vision on Monday December 19, 2022 @10:12AM (#34052964)

I would argue, it's not just Uber.

Any big tech company that deals with millions of customers has the same problem. Automated banning processes and automated "customer support" which mean... good luck.

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Re:Tell HN: Uber has blocked my account for years, won't tel... by sebastien_b on Monday December 19, 2022 @11:15AM (#34053776)

I would agree with this.

Our work Adsense account got suspended with no reason given. Tried emailing or contacting anyone, no luck whatsoever. After 1 month we finally just gave up and created a new account (we do have a business to run, contrary to Google’s beliefs).

I think there should be a law that requires minimum response times when any form of money is exchanged for services, with mandatory access to an ombudsman to resolve ongoing issues/conflicts.

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