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Re:Update on GoDaddy Transfer Issues by samlev on Monday December 26, 2011 @12:39PM (#3393373)
Devil's advocate here: The idea that godaddy appears to be intentionally stalling transfers is pure speculation. Not saying that they're incapable of doing it, but that whole "don't attribute to malice" thing.

Let's not turn this into another ugly internet lynch-mob. Just move your domains, and be done with it. Namecheap (and others) look like they're more than happy to help out all their new customers.

Re:Update on GoDaddy Transfer Issues by tristanperry on Monday December 26, 2011 @01:08PM (#3393441)
GoDaddy have breached ICANN regulations before (e.g. after updating contact information, 'resetting' the 60 day no-transfer-out rule).

I'm not surprised in the slightest that they're doing it again.

Re:Update on GoDaddy Transfer Issues by cperciva on Monday December 26, 2011 @02:29PM (#3393695)
after updating contact information, 'resetting' the 60 day no-transfer-out rule

I feel dirty saying this, but I'm with GoDaddy on this one. It might be a violation of ICANN regulations, but it's also a really important step for protecting against domain hijacking.

Re:Update on GoDaddy Transfer Issues by soult on Monday December 26, 2011 @03:06PM (#3393795)
Nothing good ever came from Godaddy and nothing good ever will come from Godaddy.

This "feature" didn't do anything to prevent the theft of css-tricks.com[1] and other domains, because why should someone who wants to steal a domain first change the contact information. Two-factor authentication would provide real protection, but that is $25/year at Godaddy.[2] It's like mobile phone carriers: They have the technical means to block stolen phones from ever accessing the network again, but why would they do that, since every stolen phone equals a new sale?

1: http://css-tricks.com/this-sites-domain-is-now-safe/ 2: https://www.godaddy.com/domainaddon/protected-registration.a...

Re:Update on GoDaddy Transfer Issues by strags on Monday December 26, 2011 @02:43PM (#3393744)
No other registrar feels it's necessary to impose a 60-day lockout. Perhaps it adds the feeling of a tiny amount of extra "security" to an already secure process - but 60 days is ridiculous.

There is no way to shortcut this procedure if you are the legitimate domain owner. If you use a privacy guard to avoid publishing your name/address, then you will run into this issue:

You aren't allowed to transfer your domain away while the privacy guard is in effect, so you'll need to change your contact information. Bam! This triggers the instant 60-day lockout, during which time your full contact information is visible.

Re:Update on GoDaddy Transfer Issues by freejack on Tuesday December 27, 2011 @09:39AM (#3395842)
Domain registrars have a long history of making transfers hard. Godaddy isn't the only registrar to do stuff like the 60 day lock. I just wrote up a piece on my blog yesterday about this very subject - http://www.byte.org/2011/12/26/evolving-the-domain-experienc...
Re:Update on GoDaddy Transfer Issues by rhizome on Monday December 26, 2011 @03:19PM (#3393829)
Leaving aside the 60 day lockout, you can't change your info under DBP without exposing it?
Re:Update on GoDaddy Transfer Issues by makomk on Monday December 26, 2011 @05:01PM (#3394053)
As I recall, they also had a history of tricking people into updating their contact information shortly before the name in question was due to expire, forcing the owner to stay with GoDaddy.
Re:Update on GoDaddy Transfer Issues by ohashi on Monday December 26, 2011 @10:10PM (#3394661)
I really disagree, as someone who has done domain names professionally for almost a decade. How many registrants are going to notice their whois info changed? Nothing changes with whois info in terms of functionality. 60 days, no big deal.

Besides, if I already have your account compromised, I probably have your email, that's how they are linked in the first place. It wouldn't be too hard in most systems to just initiate the transfer and hide that info from the user, or simply lock them out of their email. You think their domain registrar is the first place they will call when their email stops working? HELL NO. They have bigger concerns.

They are using a special email address for whois stuff? How often you think they check that? Most people, not all that often. If I didn't subscribe to updates on my whois info from a third party, I wouldn't notice either, and it's my damn job.

We can't implement mindless policies to 'protect' people from themselves unless there are real tangible benefits to it and it's not simply self-serving. Of the major registrars, GoDaddy is the only one I know of implementing this policy and they've been hijacked numerous times. Their whois privacy even had a hole in it for years that is now fixed. It's not stopping the hijackings. Other registrars without that policy have better track records preventing domain hijackings.

Re:Update on GoDaddy Transfer Issues by chc on Monday December 26, 2011 @02:40PM (#3393730)
I got screwed by this rule once, when a guy who was supposed to transfer a domain to me naively changed the contact info before trying to transfer it. It was infuriating, but I came to this same conclusion. It doesn't appear to be malicious, and I can see it really helping some people out.
Re:Update on GoDaddy Transfer Issues by Caged on Monday December 26, 2011 @01:54PM (#3393596)
If this is indeed against ICANN policy, they're still in breach of this rule. http://dl.dropbox.com/u/602885/godaddy.png
Re:Update on GoDaddy Transfer Issues by bountie on Monday December 26, 2011 @12:56PM (#3393414)
What's the motive to make this process painful? Would people really say Oh screw it, I'll just stay with GoDAddy? Ive never transferred a domain before so I don't know what the process or delay is normally like
Re:Update on GoDaddy Transfer Issues by tgrass on Monday December 26, 2011 @01:25PM (#3393495)
This is standard practice to increase the friction of unsubscribing. How many clicks does it take you to logout of Facebook or Google...and see if your grandmother could even figure out how.
Re:Update on GoDaddy Transfer Issues by djeikyb on Monday December 26, 2011 @02:33PM (#3393711)
Two clicks. Google is easy: click your name, click sign out. Facebook is slightly harder: click the menu triangle in the upper right hand corner, click sign out.
Re:Update on GoDaddy Transfer Issues by jey on Monday December 26, 2011 @02:51PM (#3393763)
I think he meant to say "close your account" rather than "log out".
Re:Update on GoDaddy Transfer Issues by djeikyb on Wednesday December 28, 2011 @12:54AM (#3398801)
Oh. That makes sense. My bullshit filter kicked in before I finished interpreting the post as a whole.
Re:Update on GoDaddy Transfer Issues by kennystone on Monday December 26, 2011 @01:24PM (#3393493)
Most people won't understand it is 'go daddy' hijacking the process and may get frustrated by delays. One guy in this thread thought it was a name cheap problem, for example.
Re:Update on GoDaddy Transfer Issues by r00fus on Tuesday December 27, 2011 @01:38AM (#3395026)
> Would people really say Oh screw it, I'll just stay with GoDAddy?

Yes, actually they would. Or more likely, they intend to, only have small time slices and take weeks or months longer to leave.

Aggregated across millions of subscribers, and this adds up to big $$$, some of which can pay a high-priced spokesmodel to defray a large amount of the downsides.

Re:Update on GoDaddy Transfer Issues by mikeash on Monday December 26, 2011 @01:49PM (#3393573)
Yes, people would. Obviously, the people who are really adamant about switching away won't be deterred by this, but there will be a lot of people who are less forceful about it who might well just give up if it's too hard.
Re:Update on GoDaddy Transfer Issues by untog on Monday December 26, 2011 @01:26PM (#3393498)
I was extremely surprised at the tone of the blog post, given that it doesn't really confirm much:

"we suspect that this competitor is thwarting efforts"

"GoDaddy appears to be"

Suspect, appears to be... none of these are exactly definitive terms.

Re:Update on GoDaddy Transfer Issues by ohashi on Monday December 26, 2011 @01:42PM (#3393548)
In the domain industry, that's par for the course. You can almost never get 'proof' of what they are doing. You can just see patterns and changes. You can hypothesize based on trying something again and again, manipulating the inputs and seeing what changes. Sounds a bit like a science experiment? Often seems that way. There's a ton of NDAs going to all sorts of people and companies to do different stuff. The inner workings of a lot of stuff is never legally allowed to be talked about publicly. So you end up with this type of hypothesis.

The actual transfer process can be nearly instant given the EPP code and the registrar's permission. What happens in between is somewhat fuzzy and I am not sure there are clear rules on how each company handles it. The longest I've seen (that I recall) is 7 days, but I could be wrong.

Re:Update on GoDaddy Transfer Issues by chc on Monday December 26, 2011 @02:43PM (#3393746)
What do you expect? "Our spies among GoDaddy's top executives have discovered…"? "Our team of highly trained accredited psychics has been informed by the spirits that…"?

NameCheap is no more capable of knowing GoDaddy's inner workings than we are. They can only tell us what they're seeing and draw logical conclusions from those things.

Re:Update on GoDaddy Transfer Issues by newobj on Monday December 26, 2011 @01:26PM (#3393501)
There's a fine line between devil's advocate and astro turfer.
Re:Update on GoDaddy Transfer Issues by jerf on Monday December 26, 2011 @01:36PM (#3393534)
I have nothing to do with any domain name company or interest, beyond being a consumer (as many here) of a company not related to any in the story. I endorse samlev's caution. Given past history with GoDaddy, I'm willing to believe they're not being above board, but I'd like more evidence before I join the lynch mob.

Let's be a bit less in a hurry to sling around accusations of astroturfing, OK?

Re:Update on GoDaddy Transfer Issues by burgerbrain on Monday December 26, 2011 @08:05PM (#3394404)
No, I have to side with newobj here. People protesting "internet mobs" seems to have become some sort of strange meme over the past few days/weeks. I don't know where the idea came from, but I've been seeing it exclusively used against anti-SOPA/godaddy people. And I am seeing it primarily from accounts that are younger than 2 or so months.....

Seriously people, this isn't medieval mob justice. We're not burning down a widow's home. Worst case scenario if we're wrong is a few stock tickers dip for a few days. Cut it out with this "omg mob justice" shit.

Re:Update on GoDaddy Transfer Issues by samlev on Monday December 26, 2011 @03:13PM (#3393814)
Well. You got me. I'm a big corporate shill for GoDaddy. I've been sent here to turn popular opinion back in their favour.

Good going, detective, now that you've outed me, I'll lose my job, and who will feed all of my 58 children?

Seriously, though, I have no connection with GoDaddy, I'm just very sceptical of the "GoDaddy will attempt to repair their reputation by actively making life harder for people who already don't like them" idea.

Sure, they may well be playing games to attempt to make it too hard for people to leave, but I think that it's much more likely that they have rate-limiters, and anti-spam/fraud protection working against mass migrations away from their service. If that's the case, I can't see them being in any particular hurry to fix the problem (or to even see it as a problem), but that's not the same thing as actively slowing down the process.

They have nothing really to gain by being malicious at this point, and plenty to lose (internet lynch mobs being easy to rile, as they are). Let's just put the pitchforks down for a little bit until we're certain that GoDaddy is really deliberately throwing spanners in the works.

Once you're certain of that, then by all means, go hog wild with your iNoose and your PitchFork 2.0. Until then, keep an eye on it, but let's not jump to stupid/hasty conclusions.

Re:Update on GoDaddy Transfer Issues by ohashi on Monday December 26, 2011 @10:11PM (#3394662)
Their whole sales process is designed to make you buy more and spend more time looking at their products than you need to. Why is it hard to believe they wouldn't do the exact same thing to the leaving process? They've clearly mastered it.
Re:Update on GoDaddy Transfer Issues by newobj on Tuesday December 27, 2011 @12:51PM (#3396574)
I know you weren't sent by GoDaddy. Which makes your contribution to the discussion all the more baffling. You're advocating for them for free? I suppose every hot button issue has to have its apologists...

I'm not jumping to any conclusions. I could very easily see by way of whois lookups that 4/5 of my domains had their contact records REMOVED from the whois entry, and stuffed off in a supplemental url provided in the whois record, which required a captcha defeat in order to access. This simply doesn't follow the ICANN whois spec.

I'd say you're doing a lot more speculation than the people on this thread who have been impacted by GoDaddy's ongoing slimy behavior.

Re:Update on GoDaddy Transfer Issues by ruggeri on Monday December 26, 2011 @08:24PM (#3394451)
^^ This is why I call it a lynch mob.