I'm in the same minority - and for the same reason why I've always been skeptical of semantic and tag-based searching on computer filesystems - namely that it's much more difficult to know when you've completed an exhaustive search. Determining conclusively that the answer you need isn't there is the second best outcome to finding it immediately.

You are in the minority - most people don't even know what your first sentence means. If I told my mum to "c-f" through an "FAQ" she wouldn't understand either term.

Would she understand "log into OpenAI" and "chat to the ChatGPT bot"?

She knows how to log in to websites and type, so yes.

Does she know how to search through a webpage of frequently asked questions?

Not OP, but I don't know how to do that on the iPad of my mother, being 500+ km away and not owning an iPad myself.

I think there's a time and place for chatbots. It's just not everywhere and all the time.

Imagine future use like a multidimensional search, instead of direct text match you get text + context match.

Edit: I think the 'conversing' with the bot part will go away since people will become tired of holding a conversation to get what they want.

Read your bible v.s. ask loki for explanation