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A comment on Estonia saved its citizens 820 years by moving public services online. Parent comment

Re:Estonia saved its citizens 820 years by moving public ser... by pifm_guy on Wednesday November 30, 2022 @02:10PM (#33805955)
But if the lowest bidder has some kind of penalty to pay if average queueing time goes over 15 minutes or random members of the public rate the service provided below 3/5 stars, then they'll do a much better job.
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Re:Estonia saved its citizens 820 years by moving public ser... by feet on Wednesday November 30, 2022 @03:29PM (#33807179)
That doesn't exist because those contracts are awarded to friends of politicians. You don't penalize a friend, do you?
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Re:Estonia saved its citizens 820 years by moving public ser... by AyyWS on Thursday December 01, 2022 @12:20PM (#33819364)
We were contracted because the agency lost lawsuits and had to payout and change policies. The contractor was never successfully sued, but I had to compile lawsuit discovery documents 6 times in 2 years.
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