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A comment on Mixpanel adds retention analytics. Parent comment

Re:Mixpanel adds retention analytics by omfg on Wednesday December 21, 2011 @06:22PM (#3379569)
Just looked up the Kissmetrics site. They do look strikingly similar. http://www.kissmetrics.com/features/cohort-analysis

But how many ways can you really present something like that in a pleasing manner.

I assume they work almost the same. I'm on the Mixpanel side of things so would be interested in hearing how Kiss is in comparison. Anyone use both?

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Re:Mixpanel adds retention analytics by DanielRibeiro on Thursday December 22, 2011 @03:03AM (#3380831)
Yeah, getting people to use cohort[1] is really hard unfortunately. Which is really sad because, as Shopify[2] pointed out recently, without it you can't really answer basic questions, such as: "is retention going up or down?", or even "is our work having any affect on our retention?".

[1] http://techcrunch.com/2011/09/23/kissmetrics-helps-you-hone-...

[2] http://www.shopify.com/technology/4018382-defining-churn-rat...

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