I worked with European firms for over 5 years, from the company who makes lenses for ASML machines, European telcos, to well known German shoe companies and groceries stores, and luxury French brand conglomerates. They all had slightly less than 0 IT knowledge and outsourced almost all IT work to contracting companies.

I’ve seen large contracting firms get the boot for pulling the let’s withhold docs to get another large change order for producing said doc. It’s BS games.