Same experience from my days in Ubuntu world, it sure is relatively easy for a first time linux user but I had so many issues on it that were completely obscure. I had the feeling of fighting against the system itself all the time.

With arch, sometimes it breaks (not that often), it always is quite clear what went wrong (pacman errors are limpid, logs are clear). You'll find the fix on the Arch Linux News, in the wiki or the forums. Bonus you probably know your system better and as a side effect be more efficient in fixing it.