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A comment on Per-seat pricing is off the table now. Parent comment

Re:Per-seat pricing is off the table now by RileyJames on Thursday November 24, 2022 @01:32AM (#33728353)
That’d be nice. But why do you think they will?

The other missed opportunity is that we’d have moved our entire email re engagement journey from Drip to Intercom, but not at the rates they charge. We’re better off running both tools.

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Re:Per-seat pricing is off the table now by disgruntledphd2 on Thursday November 24, 2022 @06:10AM (#33729990)
They changed their CEO back to the original founder recently. My understanding (from the outside) is that the replacement CEO was super focused on enterprise, whereas the founder-CEO was much more focused on smaller businesses and product led growth.

Mind you, this is all just speculation.

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