Re:The Perks of a High-Documentation, Low-Meeting Work Culture
by csharpminor on Tuesday November 22, 2022 @03:38PM
(#33711151)
I don't like Confluence either, but the platform is only 10% of the problem. It's something that PMs love to debate, purchase, and use to get promotions. So you end up with a company that has 6+ knowledge management platforms. This is way worse than having one unified, crappy-UX, wiki.
Finding the perfect documentation platform becomes a waiting-for-superman game. Everyone loves to complain, but nobody wants to put in the actual work to write clear content, define information structure, consider audience, etc.
The real solution is hiring people who are excellent writers. To do this, leadership must be good at reading and writing themselves (not a given) and be able to recognize top contributors.
Finding the perfect documentation platform becomes a waiting-for-superman game. Everyone loves to complain, but nobody wants to put in the actual work to write clear content, define information structure, consider audience, etc.
The real solution is hiring people who are excellent writers. To do this, leadership must be good at reading and writing themselves (not a given) and be able to recognize top contributors.