Re:Why Twitter didn’t go down: From a real Twitter SRE
by RivieraKid on Tuesday November 22, 2022 @02:17PM
(#33709936)
You don't have to read all of the bug reports, just a representative sample to discover issues worth fixing.
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Re:Why Twitter didn’t go down: From a real Twitter SRE
by benj111 on Tuesday November 22, 2022 @03:52PM
(#33711344)
How do you get a 'representative' sample?
You still have to read them to work out that user X saying they can't log in is the same as user Y saying authentication is failing at A stage, issue is present on B and C platforms version D.E
Further the issue of 'site using the wrong font' is not equally as important as 'site is exposing private user data'. And you're likely to get many people reporting the former, and maybe only one reporting the latter, so a sample isn't likely to catch the really important stuff.