Re:Reflections of a "Book Pirate"
by alexleavitt on Monday December 19, 2011 @02:55PM
(#3370878)
But I see an interesting parallel between clothing and media, in terms of "trying them out," if you will. Over the years, Amazon has (at least anecdotally -- would be interesting to confirm this empirically) adopted a try-and-return policy on a lot of clothing, taking a hit on the shipping so that people can retain the "in-store experience" of making sure everything fits. Why does that necessarily have to be different for books and other media? Is it just a question of physical weight + price?
[ Parent
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I think the difference between Amazon Inc and Amazon Marketplace sellers is that Amazon knows you'll come back if you're happy. Marketplace sellers will probably/likely never see you again, happy or not. So Amazon sees it as an investment in the future, but the Marketplace sellers just see it as a loss.