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A comment on U.S. Fines Airlines More Than $7M for Not Providing Refunds. Parent comment

Re:U.S. Fines Airlines More Than $7M for Not Providing Refunds by ghaff on Wednesday November 16, 2022 @01:05PM (#33627651)
There are classes of service and product just about everywhere.

Basically everyone flying coach on a commercial aircraft has a deliberately worse experience than if they paid for business class. The alternative is to have a single level of coach service only (which is fairly common on regional jets) or a single level of business class only service (which is rare--BA LCY to JFK as far as I know although I'm not sure that even exists any longer).

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Re:U.S. Fines Airlines More Than $7M for Not Providing Refunds by banannaise on Thursday November 17, 2022 @10:08AM (#33639873)
In cases like business class, the airline provides specific products and labor for those who paid more, in order to make their experience better. In the "deliberately split up parties" case, the airline provides labor for those who paid less, so as to intentionally make their experience worse. That makes this an entirely different scenario.
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