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Re:U.S. Fines Airlines More Than $7M for Not Providing Refunds by FigurativeVoid on Wednesday November 16, 2022 @11:29AM (#33625825)
I used to work in the same building as the TSA. They were some of the rudest people I have ever been around. They would smoke in the stairwells and literally anywhere other than the smoking areas.

They have the same problem as BMVs, they have literally no incentive to improve. There is no competition.

Re:U.S. Fines Airlines More Than $7M for Not Providing Refunds by mcculley on Wednesday November 16, 2022 @11:59AM (#33626413)
And now they are like other bad organizations (e.g., police departments that have a history of shooting unarmed people) in the respect that nobody wants to be associated with them, so they can only recruit from the bottom.
Re:U.S. Fines Airlines More Than $7M for Not Providing Refunds by FigurativeVoid on Wednesday November 16, 2022 @12:06PM (#33626559)
They also don't get paid when we have budget legislation. Who would want to work in a place like that?
Re:U.S. Fines Airlines More Than $7M for Not Providing Refunds by banannaise on Wednesday November 16, 2022 @12:15PM (#33626703)
Paying more for a job already designed to attract terrible people will still attract the same terrible people, it will just make them richer. Again, see police departments.

You can see a different sort of example in teaching: teachers put up with terrible pay for a long time, but now they're quitting in droves because of terrible work conditions and lack of emotional fulfillment.

You have to change the nature of the job from something designed around theater and blustering to something actually useful. The pay is never the problem, it's that the jobs are bullshit. Although once the jobs are no longer bullshit, we should probably pay them better.