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Re:How to Close a Sales Call by rdl on Friday December 16, 2011 @05:11AM (#3360229)
Read SPIN Selling by Neil Rackham instead of this (crappy) article, if you're selling "major sales".

http://www.amazon.com/Major-Account-Sales-Strategy-Rackham/d... is good, but SPIN Selling itself is a better intro.

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