This is such perfect timing for me. I've been bumping into their 80MB memory limit a lot over the past few weeks after launching a new site (they were actually letting me get up to about 120 before killing nginx). I was figuring it was finally time to migrate over to linode and then this! Thank you so much webfaction!

To anyone thinking about jumping in, webfaction has been the best shared hosting provider I've ever dealt with. Lots of preset options, SSH, ability to install stuff from source in your home dir, great email hosting.

Seconded for every part of your message. I've been a happy webfaction customer for a couple of years now and I'm consistently impressed with the stability of their service, the competence and helpfulness of their technical staff, and the excellent value for money.

This is a massive boon to a lot of my apps, especially ones with low traffic but long lived processes (I'm looking at you Django & Rails).

Webfaction is definitely one of the better hosts out there, the perfect middle ground between $4/mo "unlimited" hosting and a Linode VPS.

With the new RAM allocation, webfaction is actually cheaper than Linode and webfaction includes the sysadmin to boot!

I love webfaction. I'm building my app solo and I'm not a linux expert so when the shit hits the fan, they're a good last resort to help me figure out where I screwed up. Great customer service.

I second this. My friend started learning rails a few months ago and was having some issues with his app on webfaction. he contacted their customer support, and even though it wasn't a server thing, they helped him with the issue.

talk about going above and beyond. i love it when companies do this.

They are good option when you start from some of their templates, but what if you wanna install other stuff that's not in their list? They don't have a package manager and that's a great obstacle for any custom solution. But I agree, their service and customer support are great.

You can always download, unzip, and configure-make-install into your home directory.

I couldn't agree more. I'm building my first app and still learning my way around linux, apache, etc. Working with webfaction has been like having a sysadmin on the team. Customer support is amazing.

It is quite a boost from 80MB to 256MB. Too bad the MongoDB is still not exempt from memory usage like MySql and Postgresql.

Been a customer for a few years and love them. They really know their stuff and are one of the rare shared hosting providers to actually encourage to go and compile things you need. I am surprised to find not many more people using them.

The control panel takes a bit of getting used to and so is the restriction on database names (they need to start with 'yourusername_'), but those are trivialities for the awesome service.

For the Pythonistas here, IIRC, they are a Python shop. I have long stopped hosting production sites on my VPS because of them.

good. but what happens after the holiday season?