Is Google Fi a Scam?

Posted by needcontainers on Tuesday November 08, 2022 @05:54PM
from the self-post dept.

2 weeks ago I ordered a Google Pixel 7 from Google Fi. After spending 4+ hours on the phone with their support team, no one has any idea where my phone is, it has not been delivered and no the only resolution I am getting is "Please wait another week".

Has anyone had a good experience with Google Fi? Am I walking into another Google rat trap?

( 4 comments | 2 points | on HN )

Re:Is Google Fi a Scam? by akerl_ on Tuesday November 08, 2022 @06:11PM (#33525549)

This seems to have a lot more to do with a single order shipment than whether or not Google Fi is a scam.

But to say the obvious: no, Google Fi is not a scam. I have ordered many things from google’s store successfully, and I’ve used Google Fi for all my phones for years.

[ Parent | on HN ]

Re:Is Google Fi a Scam? by needcontainers on Tuesday November 08, 2022 @05:57PM (#33525439)

The support staff is also unable to change or cancel my order. I am forced to wait unconditionally without any possibility of getting a refund. At this point I just want to cancel my order, what recourse do I have?

[ Parent | on HN ]

Re:Is Google Fi a Scam? by DarmokJalad1701 on Tuesday November 08, 2022 @06:02PM (#33525480)

Chargeback on your credit card.

[ Parent | on HN ]

Re:Is Google Fi a Scam? by ortusdux on Tuesday November 08, 2022 @06:47PM (#33525820)

There is a non-zero chance this action could result in your google account being deactivated.

[ Parent | on HN ]