Re:Ask HN: Have you ever experienced eBay refusing to pay you
by ThievingEbay on Saturday November 05, 2022 @01:04AM
(#33478143)
Yea, I didn't have any issues with any of my buyers thankfully and was willing to write off any cases where people claimed they didn't receive the code because as you mentioned it's aa grey area. My only issues were with customer service but it has thankfully been resolved now.
I've sold ~$50k worth of items on eBay over the years and have had a mixed record dealing with eBay's customer's service. Unfortunately, eBay tends to side with buyers, leaving sellers prone to various fraudulent schemes by buyers. However, they sometimes will protect sellers. For example, I sold a Panasonic Toughpad that a buyer spuriously claimed wouldn't connect to cellular networks (I tested the tablet beforehand and everything was working properly.) The buyer attempted to extort me by saying he would leave a positive review if I gave him a partial refund and implying he would leave a negative review if I didn't (this is a big no-no on eBay). Given that I had written evidence of this behavior, customer support sided with me and closed the case and removed the negative review the buyer left. Not every situation will have a fortunate outcome like this though.