Initially, Consumer Reports seemed to really like Tesla. But much more recently, they have not generally rated Tesla comparable to other cars. They only have one model (the Model 3) that even scored average.
One of their issues is that they like to move fast in their designs. Changing sensors, suppliers, components etc. means it's really hard to nail reliability and quality. As the saying goes...move fast and, well...break things.
[1] https://www.cnn.com/2022/02/17/cars/tesla-consumer-reports-d...
In any case, by consumer hostile I mean: Tesla will turn features off on your car if it believes you are not entitled to them. Sometimes years later. They may cut your battery range significantly because it presents a fire risk, without ever 1) asking, 2) compensating you, or 2) fixing the battery. They may turn off the radar you bought with your car. They take liberties with the OTA updates that warn me away from wanting to buy another Tesla. Fortunately the competition in the EV space has gotten really good in the last couple years and is accelerating.
It seems to me that being a technology company in addition to being a car company, Tesla's buyers are more likely than other brands' buyers to complain on the internet. And every supposed journalist knows that a Tesla hit piece will garner clicks.