The cockpit is all nice and shiny, but not having any haptic feedback for any kind of regular controls you'd use (switching media, A/C control, etc) is a very questionable choice and a worrying trend among automakers in General. The center screen in the Model 3 to get something as basic as your current traveling speed seems equally questionable from a safety perspective.

I've also seen my fair share of Tesla summon close calls on the neighboring parking lot.

When it comes to the app, Tesla owners seem to have a broad spectrum of opinions. Personally for a car as expensive as a Tesla, the quality of the app would be the last thing I'd care about as I would consider it absolutely unnecessary.

The main thing where I totally agree Tesla is absolutely ahead are OTA updates for car firmware. However, looking at it from a security standpoint, bad security practices could really backfire and from a privacy point of view I'm not a fan of permanently internet connected vehicles either.