In June I got a new XPS13 (without the touchbar), preloaded with linux. Upon arrival, the camera and fingerprint reader did not work. The battery lasted about 2 hours and the screen literally fell out. After 2 days of frustrating tech support calls, they finally agreed to ship me a replacement.

1 month later, no replacement arrived. Many calls to support yielded no answers. I finally got them to refund my order and cancel the replacement.

A very bad experience for me and I will never buy a Dell again.