Re:The Hotel I Booked Online Became a Homeless Shelter and N...
by atourgates on Wednesday October 26, 2022 @12:37AM
(#33339873)
I'm a big fan of the Amex Platinum, but the Concierge won't book a hotel for you.
Amex has 3 separate similar services:
* Concierge, who can get you restaurant reservations and recommendations, event tickets and the like.
* Amex Travel, their online travel agency that actually runs on Expedia and shows bookings as Expedia bookings on the hotel's end.
* Platinum Travel Service, actual travel agents associated with Amex.
Only the 3rd option, PTS, will actually make a booking on your behalf, but their quality has slipped significantly in recent years.
Amex has 3 separate similar services:
* Concierge, who can get you restaurant reservations and recommendations, event tickets and the like. * Amex Travel, their online travel agency that actually runs on Expedia and shows bookings as Expedia bookings on the hotel's end. * Platinum Travel Service, actual travel agents associated with Amex.
Only the 3rd option, PTS, will actually make a booking on your behalf, but their quality has slipped significantly in recent years.