Re:Ask HN: Have you ever heard of users demonstrating agains...
by permo-w on Monday October 17, 2022 @09:11PM
(#33241803)
I don’t mean this to sound passive aggressive; I’m genuinely unsure: are you using “UI/UX” correctly here? if you’re getting exactly what you want from it, is that not good UX?
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Re:Ask HN: Have you ever heard of users demonstrating agains...
by Bedon292 on Monday October 17, 2022 @09:18PM
(#33241850)
Its definitely possible for something to work and still suck to use. Just because you can get there eventually doesn't mean the experience of clicking through a dozen menus to find where a button has been moved with this update is a good one.
Re:Ask HN: Have you ever heard of users demonstrating agains...
by quacked on Tuesday October 18, 2022 @09:49AM
(#33247090)
Maybe? I think that the system is poorly designed, but I can still do everything I want to do with a medium level of difficulty in achieving it. MyChart is way better than nothing, but it's not as good as "a good version of MyChart".