> Given their own freedom, when given a choice, users tend to select moderated channels over unmoderated ones. We've been doing the Internet long enough to know this to be true.

This is true, but unfortunately the same mistakes keep being made because people don't pay attention to the history of the internet or didn't grow up during that era. We've known that completely unfettered discussion leads to self destruction since the Usenet era. But the lessons aren't heeded or ignored, so we get people that either stay ignorant or learn the hard way.