News for hackers. Stuff that matters.

A comment on After The Regretsy and Diaspora Account Freezes, We’ve Lost Confidence In PayPal. Parent comment

Re:After The Regretsy and Diaspora Account Freezes, We’ve Lo... by DeusExMachina on Wednesday December 07, 2011 @09:04AM (#3323777)
I had the same experience, but even more ridiculous. When I was trying to fill the form for the verification, I always had an error on the page that said "please try again later". I tried to get in touch with support, and at all my emails they were replying with the same copy and paste with the steps, which I could not follow. I tried to get someone on the phone, with no luck. After weeks I gave up, because the money on the account were not worth the hassle (they were around 300€).

But I will never use PayPal again, that's for sure.

[ Parent | on HN ]
Re:After The Regretsy and Diaspora Account Freezes, We’ve Lo... by adambyrtek on Wednesday December 07, 2011 @09:32AM (#3323897)
It's your choice, but I would never let it go, just as a matter of principle.
[ Parent | on HN ]
Re:After The Regretsy and Diaspora Account Freezes, We’ve Lo... by quantumhobbit on Wednesday December 07, 2011 @10:57AM (#3324290)
I wonder how much Paypal has stolen from their former customers this way over the years. It might even account for a sizable portion of their total revenue.
[ Parent | on HN ]
Re:After The Regretsy and Diaspora Account Freezes, We’ve Lo... by funkymatt on Wednesday December 07, 2011 @01:16PM (#3325029)
Do you really think they will count money they steal as part of their revenue? I'd be willing to bet it goes straight into some sort of bonus pool.
[ Parent | on HN ]
Re:After The Regretsy and Diaspora Account Freezes, We’ve Lo... by semanticist on Wednesday December 07, 2011 @05:08PM (#3326325)
It will be held in non-interest generating accounts until it can be released. Srsly, this is financial services and there's the odd regulation or two that everyone - including PayPal - have to follow.

They can't 'steal' the money - when accounts are locked they either hold onto it for six months or require you to keep a minimum balance. This is how they mitigate their massive risk profile.

Their customer services are entirely worthless, it's true, but I suspect that anyone coming to 'disrupt' PayPal will struggle with many of the same issues because they're caused by fundamental risk issues with online payments.

[ Parent | on HN ]