Re:Why doesn't Stripe use Stripe Billing?
by crazygringo on Thursday October 13, 2022 @01:00PM
(#33193675)
Yup.
The idea behind dogfooding is that you get more/better feedback and more internal pressure to fix problems.
But the product team should already be getting feedback from a diverse set of customers. And if they're not, that's what needs to be fixed.
Dogfooding can also result in overprioritizing only your own company's product needs, and at worst the ultra specific issues that one particularly vocal VP is having, to the detriment of the overall customer base. (I've seen it happen way too many times.)
Companies should use the best tools for the job, not necessarily the ones they make themselves. If those are the same, then great. If not, then also great.
The idea behind dogfooding is that you get more/better feedback and more internal pressure to fix problems.
But the product team should already be getting feedback from a diverse set of customers. And if they're not, that's what needs to be fixed.
Dogfooding can also result in overprioritizing only your own company's product needs, and at worst the ultra specific issues that one particularly vocal VP is having, to the detriment of the overall customer base. (I've seen it happen way too many times.)
Companies should use the best tools for the job, not necessarily the ones they make themselves. If those are the same, then great. If not, then also great.