Re:Zendesk CEO calls Freshdesk a freaking rip off - Freshdes...
by jmedwards on Monday December 05, 2011 @06:46AM
(#3314214)
Ditto! I seem to bump into you everywhere. The Internet is a small place.
> customers are making decisions about technology vendors based on the ethics and relationship with that company
Indeed. In such a crowded space with plenty of the same feature-wise, there is no doubt that the personality of a company (in this case, conveyed over social media) is going to play this kind of role.
> customers are making decisions about technology vendors based on the ethics and relationship with that company
Indeed. In such a crowded space with plenty of the same feature-wise, there is no doubt that the personality of a company (in this case, conveyed over social media) is going to play this kind of role.
PS: We were doing SaaS in 2005 :-)