"Easily" is far from my experience. I eventually got everything back but it took literally years.

I’d love to hear more.

I don't know much more, which is the frustrating part of the experience. When we got an actual court date they were suddenly happy to give me all my money back, and I was too tired to push further. But until then it was block, stall, ask for more copies of the same identity verification documents or claim that they somehow didn't meet the requirements (e.g. claiming that my bank statements weren't acceptable identify verification because they didn't show the account being in active use, despite it being my main daily account), insist simultaneously that they couldn't tell me anything but it would all be resolved soon.