Zendesk CEO calls Freshdesk a freaking rip off - Freshdesk responds

Re:Zendesk CEO calls Freshdesk a freaking rip off - Freshdes... by smoyer on Sunday December 04, 2011 @03:15PM (#3311648)

I like how MRGirish admits that FreshDesk wouldn't exist if it wasn't for ZenDesk. Doesn't that prove the point?

So my question for FreshDesk is this ... How is your service more innovative than ZenDesk?

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Re:Zendesk CEO calls Freshdesk a freaking rip off - Freshdes... by girishm on Sunday December 04, 2011 @03:24PM (#3311687)

smoyer - When I said that, I was referring to this http://blog.freshdesk.com/the-freshdesk-story-how-a-simple-c... HN Discussion is here - http://news.ycombinator.com/item?id=2340732

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Re:Zendesk CEO calls Freshdesk a freaking rip off - Freshdes... by mstroeck on Sunday December 04, 2011 @04:45PM (#3311942)

Here's my question: HOW THE FUCK DOES THAT MATTER.

They are a business, they want to make money. Consumers will choose whichever product they prefer. Everybody wins. End of story.

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Re:Zendesk CEO calls Freshdesk a freaking rip off - Freshdes... by lucisferre on Sunday December 04, 2011 @03:20PM (#3311670)

Bottom line is who cares? It doesn't have to be a help desk revolution if switching customers like it better and if they don't then it will probably flame out and die.

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