Even if they did it will simply be a short lived bump unless the product and service is measurably better. If it is then in the long run it shouldn't matter either way.

However, I do think their criticisms of Zendesk and their paid blogger's method of product 'evangelism' are fair and they have every right to take their shot and fire back a bit. It's all good, the better product development team will most likely win either way.

You sure are pushing your product hard. Drama attracts attention, which you then direct towards your sign-up page. Kind of sleazy.

Seems all the 'drama' came from Zendesk's paid blogger. If you don't want the other team to score with the ball, don't hand them the ball.

Oh FFS, and for the millionth time. I am NOT Zendesk's paid blogger"

/out

are you trying to do a clinton by using "am"? can you unequivocally say "i was not a zendesk paid blogger"?