All great feedback. The primary reason to limit signups right now is twofold: 1. There are only two of us and the holidays are upon us, so we wanted to keep support load as low as possible for now, 2. Our on-boarding process/funnel, as you've pointed out, is really lacking. Two nerds with full-time jobs don't make great copy editors unfortunately.

We're working on all of these things. I'll check out scrumy.com as well. Thanks for the tip.