Re:The PS5 Has Been Jailbroken
by pbhjpbhj on Monday October 03, 2022 @09:54AM
(#33067537)
Different provider (Steam) but related to your comment on disputing charges:
I returned a faulty game as is my legal right under UK law, Steam said they didn't allow that because they had their own much more restrictive rules. Eventually, I raised a PayPal dispute and PayPal choose to refund me (the amount was ~£1). They retaliated with restrictions to my account ... such restrictions as retaliation for fair exercise of rights granted by law is something that needs addressing.
I've noticed that game libraries, like Steam, now explicitly try to remove consumer rights with a click-thru pseudo-contract that directly contradicts UK law (roughly 'you give up rights to a refund'; whilst the Consumer Rights Act explicitly applies to digitally supplied goods).
Just thought this was a related point of note. Suppliers of intangible media have a little too much free rein.
I returned a faulty game as is my legal right under UK law, Steam said they didn't allow that because they had their own much more restrictive rules. Eventually, I raised a PayPal dispute and PayPal choose to refund me (the amount was ~£1). They retaliated with restrictions to my account ... such restrictions as retaliation for fair exercise of rights granted by law is something that needs addressing.
I've noticed that game libraries, like Steam, now explicitly try to remove consumer rights with a click-thru pseudo-contract that directly contradicts UK law (roughly 'you give up rights to a refund'; whilst the Consumer Rights Act explicitly applies to digitally supplied goods).
Just thought this was a related point of note. Suppliers of intangible media have a little too much free rein.