YouTube's "Feedback" feature is a business waiting to happen

Posted by memtap on Friday December 02, 2011 @12:06AM
from the self-post dept.

To measure how well users like its new site design, YouTube has added a rectangular blue tab on the bottom right corner of the site.Upon clicking the link on the tab called 'send feedback', a dialog box appears, giving the viewer an option to highlight sections of the site and leave feedback.

There are a number of companies that sell a 'feedback' feature, however none that give the user the ability to highlight sections of the sight or virtually mark the screen. This is the future of feedback in regards to websites. Somebody should monetize.

( 5 comments | 10 points | on HN )

Re:YouTube's "Feedback" feature is a business waiting to happen by albahk on Friday December 02, 2011 @01:16AM (#3302943)

This startup does something similar http://www.bugherd.com/

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Re:YouTube's "Feedback" feature is a business waiting to happen by MattBearman on Friday December 02, 2011 @04:22AM (#3303336)

I've already done this after seeing the feedback tool in Google+ a few months back :)

Check out BugMuncher - http://bugmuncher.com - it's had a good response so far and has got a good number of happy users.

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Re:YouTube's "Feedback" feature is a business waiting to happen by anujkk on Friday December 02, 2011 @12:40AM (#3302882)

Jotform's Wishbox is doing exactly same thing. Few days back, they posted about it on HN.

http://news.ycombinator.com/item?id=3265421

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Re:YouTube's "Feedback" feature is a business waiting to happen by _ud4a on Saturday December 03, 2011 @12:31AM (#3307027)

I remember reading an article on techcrunch about a startup doing this as well. It allowed you to mark the screen and would take a snapshot and send it with your feedback.

Update: didnt see the comments below, but the website posted below(jotform) was the one i mentioned above.

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Re:YouTube's "Feedback" feature is a business waiting to happen by somagrand on Friday December 02, 2011 @12:27AM (#3302853)

This was first offered in Google+

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